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Dell Alienware 17 R4 (LA-D751P) Hang/Freeze on load
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mohammedsf [ 12 май 2021, 06:46 ]
Заголовок сообщения:  Dell Alienware 17 R4 (LA-D751P) Hang/Freeze on load

Hi

this laptop came working perfectly in Bios/Dos but hangs/freeze on loads, like loading the OS or trying to boot from any media that will put some load on the system..

I've 100% confirmed it's a CPU power problem because disabling intel speedstep or enabling overclocking capabilities option in the bios will lead to a no display startup till resetting bios settings..

I've disassembled the laptop and found burning marks on PL501 inductor and PU502 "SiC632CD" isn't perfectly aligned/soldered, so it looks like the laptop came from a failed repair attempt, I don't know if they replaced PU502 before or it was just waved.. I'll replace all of them and replace PL501 inductor but my question is:

- I have a bunch of NCP302045 chips, are they compatible and can replace SiC632CD ?

- If not, are SiC631 compatible ?

I'm a bit confused in the datasheets :zvez_ochki:

here's a photo found on the web with identical problems on the same platform with the same burnt/failed PL501 inductor !
looks like it's a common thing on this platform:

sorry can't add images, here is a link: https://i.redd.it/cvt4wwlcvcy11.jpg

I'll post mine soon

mohammedsf [ 12 май 2021, 14:20 ]
Заголовок сообщения:  Re: Dell Alienware 17 R4 (LA-D751P) Hang/Freeze on load

Oh wait... :sh_ok:

Surprisingly under the microscope I've found broken solder connections everywhere on all 5 SiC632 chips at the CPU and all 4 chips at the video graphics !

removed all of them, cleaned and refreshed all the pads and chips and put them back, replaced burned PL501 and the system loads perfectly :ya_hoo_oo:

problem solved, but will keep this topic opened to answer the compatibility question

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