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HD Seagate 1 Tb need to recover customer data
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eletmoraes [ 24 мар 2019, 04:22 ]
Заголовок сообщения:  HD Seagate 1 Tb need to recover customer data  [РЕШЕНО]

When I feed the computer without the HD it even runs and ups image. Simply put the 1TB seagate hd to the computer to be inoperative (no image ) besides the logic board present heating.
The client only needs to recover the data and files contained in hd but I am not getting access to HD. It may be that the reading needle is locked (latched) on the surface of the hard disk or who knows if the problem is not on the logic board itself.

I would be very grateful to receive any help and / or guidance

mia [ 24 мар 2019, 10:37 ]
Заголовок сообщения:  Re: HD Seagate 1 Tb need to recover customer data

Try connect HDD to PC only throught power cable in right polarity without interface cable. If PC no run, then HDD PCB possibly have short circuit.

eletmoraes [ 24 мар 2019, 17:11 ]
Заголовок сообщения:  Re: HD Seagate 1 Tb need to recover customer data

ok ,tomorrow I will do this test and soon after the result, put the result

eletmoraes [ 12 апр 2019, 06:20 ]
Заголовок сообщения:  Re: HD Seagate 1 Tb need to recover customer data

After opening the HD it was verified that the arm of reading of the disc was locked. I ended up condemning the hd without possibility of repair.

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