Dell Vostro 5515 bios problem

bogivet

Hello to everybody,
I need help with dump on my laptop.
Problem : Laptop is starting with black screen. Can somebody check my dump?

Dell Vostro 5515
Motherboard : Cyborg 15V AMD A00 203099-1
Service Tag : 2MBXQG3
EX : 5703870243

Thanks.

mainvod

Try this BIOS, based on your serial number, extracted from the official DELL website, version 1.20.0, with your DMI information and WIN KEY.

bogivet

mainvod писал(а):

Try this BIOS, based on your serial number, extracted from the official DELL website, version 1.20.0, with your DMI information and WIN KEY.

I tried your dump, but not working. On display is black screen, and keyboard backlight blinking every second, I can't turn of laptop on power taster. Power led blinking white, then yellow. With original dump I can turn off, keyboard backlight not blinking, power led not blinking Thanks anyway.

mainvod

This is an AMD Ryzen processor, have you considered is the processor failure, try to re-solder it.

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Dell Vostro 5515 bios problem

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